LinkedIn Spam – Coming Soon to an Inbox Near You

Here’s what it looks like. Looks almost like a real message from one of your LinkedIn connections. But, look closely and you’ll see that it’s really from Dominic Spam. You know him on email; you know him on Twitter. Now, welcome this little cretin to LinkedIn, for the expressed purpose of selling his stuff.

Groupspam

Who is Dominic? Is he one of your LinkedIn connections? Nope. In fact, Dominic has the sum total of four (yes, count them, 1, 2, 3, 4) connections. Poor souls.

But, even though he has few friends (no wonder), he has joined something like 40 LinkedIn Groups. And, yes, he happened to join one of the groups you belong to – which is how he got entrée to your inbox.

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So, you say, no problem. There must be a privacy setting on LinkedIn that would keep Dominic out of your life. You know “privacy settings.” Those are the adjustments social networking sites don’t publicize at all and that you never have time to fiddle with even if you do discover them.

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But, this is a problem. The only privacy setting that would keep Mr. Spam out of your inbox would also keep the legitimate members of that group from communicating with you.

There Goes the Neighborhood

And, that’s the problem. I do want to “Allow members of this group to send me messages via LinkedIn.” I just don’t want zeroes like this guy to have access to me.

In fact, I want LinkedIn to throw his sorry behind out the door – now. If they don’t, their once verdant social networking neighborhood will turn into a slum of social nitwits. And, that’s when we’ll all leave. I’m just leading the way, leaving now unless LinkedIn begins to eject Dominic Spam and his ilk swiftly and summarily.

Tell LinkedIn you feel the same way, or Dominic and his friends will soon be cramming your inbox with a ton of this kind of garbage, too.

9 comments ↓

#1 medic_ray on 07.24.09 at 3:03 pm

I’m hopeful that LinkedIn will react quickly to complaints and delete the spammers.. I am just starting to use the site more, it would be terrible to see such a great site be hijacked by the spammers and abandoned by its users.

#2 Michael Benidt on 07.24.09 at 3:18 pm

Hi Ray,

Groups like Brian Carroll’s B2B Lead Generation Roundtable, the Book Publishing Professionals and, for us, the National Speakers Association LinkedIn groups are great aspects of LinkedIn. Whatever your interests and affiliations are – there’s a group that represents them.

But, we’ve now gotten spam from members of all of those groups – and always from people we are NOT linked to on LinkedIn. They are exploiting the group for their own purposes. It’s new and it’s a threat to the worth of the groups.

Thanks for your comment.

#3 Ellen Naylor on 07.24.09 at 3:37 pm

Hi Michael,

Amen…I have a huge following on LinkedIn and am a LION, so I welcome all connections, and YES I also belong to almost 50 groups…however, I don’t belong to that SPAM! I get so many of those now, and I’ve started to “unsubscribe” if that’s an option offered or say that they’re “junk” in my Outlook.

This is so bad it almost makes me want to quit my LION status, but then again there is the huge upside of meeting people you would never connect to otherwise, and isn’t that the beauty of social networks. It’s all a balancing act, and I’m afraid there isn’t much we can do to prevent spam in its many forms since people shamelessly pursue business and figure it’s a numbers game. BTW, you can block individuals on LI I think.

Happy Weekend!

Ellen

#4 Michael Benidt on 07.24.09 at 3:45 pm

Hi Ellen,

Thanks for the comment from a big time user of LinkedIn. You must be really challenged by the folks who abuse the system.

Yes, I can block people, but the problem is that these folks aren’t people I’ve linked to. They are accessing me (and you) because of the ability to send a message to anyone in their group. Which is why this yahoo has only 4 friends, but has joined 42 groups. Ugh.

#5 Brian Carroll on 07.24.09 at 4:07 pm

Thanks for bringing this to everyone’s attention. I think LinkedIn groups are great resources so long as there’s active moderation.

As you know the B2B Lead Generation group has “get Brooke.” Brooke manages our policy that “blatant self promotion, job postings, spam or topics not related to B2B lead generation will be removed. If you post off topic again, you will be removed for the group.”

I’ve found that it takes some education of new group members. Brooke orients every new member on how our group works with our “discussion guidelines” and welcome messages so they and both get value and can add value.

Fortunately, we only need to kick out 1 member per week. When you consider we have almost 2500 members in our group (that’s just 7 weeks old) I don’t think that’s too bad. I wish we didn’t have to do it at all. We wouldn’t have to if people would just use good online etiquette as you’ve highlighted in previous posts and we’ve highlighted in our own discussion guidelines.

#6 Tom Gray on 07.25.09 at 4:17 am

Michael, you’ve done a great service in bringing this up. Linkedin runs the danger of becoming MySpace – once the King of the World in social media but now slipping steadily because of its carnival barker atmosphere. This is not only an issue with inbox abuse but I’ve also noticed more and more discussion abuse where the discussions posted are just teasers linking to the poster’s latest blog post, article or product offering. Again, waste of my time and devalues Linkedin.

They need a ‘this is spam’ or ‘report abuse’ button that triggers appropriate review when a member gets tagged as a spammer a certain number of times.

#7 Michael Benidt on 07.25.09 at 8:24 am

Hi Brian and Tom,

Brian Carroll’s LinkedIn group is one of the few groups that controls its participants – and throws out the bad guys (so join it, if you want good sales tips). As Brian points out, just a small percentage of yahoos can ruin it for the rest of us. But, after you throw them out, you get a pretty good group.

Tom has a great point in also pointing out that Group Discussions in LinkedIn are being captured by the spammers – with sales pitches that are not “discussions” at all. Go about four or five articles back in this blog for “Anti-Social Networking Disorder” to see our take on Tom’s point.

Thanks to both of you for taking the time, so that LinkedIn does not go down the path that MySpace did.

#8 Ellen Naylor on 07.25.09 at 9:17 am

Here is a big list of LinkedIn No Nos. http://cooperativeintelligenceblog.com/2009/02/02/netiquette-on-linkedin/

The blog was written in Feb when LI was at 30 million, now at over 40 million…but bad habits still proliferate!

Another thing I am noticing is that the people who ask questions in “groups” are often asking questions where they’re the expert and have the answer, another form of blatant self-promotion.

#9 Michael Benidt on 07.26.09 at 7:59 am

Hi Ellen,

Both Tom Gray and Ellen Naylor have pointed out the use of “Discussion” groups in LinkedIn for sales purposes. Folks who use this approach are not asking a question and they’re not looking for discussion – they are just looking to sell. Tom, Ellen and likely the rest of you who read this blog have noticed that “strategy.”

But, it’s a strategy that doesn’t work – which we pointed out in “Anti-Social Networking Disorder” – http://tinyurl.com/networkingdisorder

What’s amazing is how many people buy the idea of “social networking” as “broadcast networking.” It’s because they’ve bought into a sales pitch that tells them it works. It not only doesn’t – it’s irritating a heck.

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