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	<title>Hidden Business Treasures &#187; Sales Lead Generation</title>
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	<link>http://goldencompass.com/blog</link>
	<description>Hidden Internet Tips For Sales And Business</description>
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		<title>MyWedding.com meets Ryan Seacrest and Keyshia Cole &#8211; Sorta&#8217;</title>
		<link>http://goldencompass.com/blog/mywedding-com-meets-ryan-seacrest-and-keyshia-cole-sorta/</link>
		<comments>http://goldencompass.com/blog/mywedding-com-meets-ryan-seacrest-and-keyshia-cole-sorta/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 17:05:23 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/mywedding-com-meets-ryan-seacrest-and-keyshia-cole-sorta/</guid>
		<description><![CDATA[In our last post, we used the online wedding megasite, MyWedding.com, as a search example without even asking them. We do that a lot&#8230; and they took it well. So, we decided to double down and show you how this company could use Twitter searches for their own business purposes.
 

As we explained in that [...]]]></description>
			<content:encoded><![CDATA[<p>In our last post, we used the online wedding megasite, <strong><a href="http://www.mywedding.com" target="_blank">MyWedding.com</a></strong>, as a search example without even asking them. We do that a lot&#8230; and they took it well. So, we decided to double down and show you how this company could use Twitter searches for their own business purposes.</p>
<p><a href="http://www.mywedding.com" target="_blank"><img style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" border="0" alt="mywedding6" src="http://goldencompass.com/blog/wp-content/uploads/2010/01/mywedding6.jpg" width="363" height="243"></a> </p>
<p><span id="more-554"></span>
<p>As we explained in that post, <strong><a href="http://www.mywedding.com" target="_blank">MyWedding.com</a></strong> is <strong><a href="http://goldencompass.com/blog/searching-twitter-gets-tougher-but-still-pays-off/" target="_blank">moving its corporate headquarters to Castle Rock, Colorado</a></strong>. These days, that&#8217;s not such a big deal because Internet companies are global, not local.</p>
<p>However, even the good folks at an online Internet company aren&#8217;t virtual &#8211; they&#8217;re real people. And, they will be hiring real people in the area. They&#8217;ll also be interested in developing some close-by businesses relationships with those both inside and outside the wedding industry. </p>
<p>Did we forget customers?! MyWedding&#8217;s customer base may well be global, but the nearby customers they can actually rub shoulders with may become their most ardent advocates.</p>
<h3>Search Locally, Think Globally </h3>
<p>And that&#8217;s why they will want to search Twitter locally. In order to do that, they&#8217;ll want to go to the &#8220;<strong><a href="http://search.twitter.com/advanced" target="_blank">Advanced Search</a></strong>&#8221; tab of <strong><a href="http://search.twitter.com" target="_blank">Search.Twitter.com</a></strong>:</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2010/01/mywedding7.jpg"><img style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" border="0" alt="mywedding7" src="http://goldencompass.com/blog/wp-content/uploads/2010/01/mywedding7_thumb.jpg" width="364" height="199"></a> </p>
<p>Here, they can search for any terms they might find useful in order to connect to Twitter members near Castle Rock. (they&#8217;ll want to search within 100 miles of Castle Rock, what is called &#8220;<strong><em>The Front Range</em></strong>&#8221; around here &#8211; all the nearby burbs, including Denver, Ft. Collins and Colorado Springs).</p>
<p>Using &#8220;<strong><a href="http://search.twitter.com/advanced" target="_blank">Advanced Search</a></strong>,&#8221; we&#8217;ll do a search for the words &#8220;<strong><em>wedding</em></strong>&#8221; and &#8220;<strong><em>planning</em></strong>&#8221; within 100 miles of Castle Rock. You can see the result in the picture at the beginning of this article (you should do the search yourself just to get warmed up), but here&#8217;s the fill-in the blanks part that got us there:</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2010/01/mywedding8.jpg"><img style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" border="0" alt="mywedding8" src="http://goldencompass.com/blog/wp-content/uploads/2010/01/mywedding8_thumb.jpg" width="376" height="240"></a> </p>
<p>Certainly, the gurus at MyWedding know their business and their needs much better than Sheryl and I ever could. But, even by using the most rudimentary search terms, we can turn up some surprisingly interesting contacts who might turn into new customers, vendors, partners or employees.</p>
<h3>Nearby Wedding Planner</h3>
<p>One of the tweets from someone who lives near Castle Rock (and includes both of our search terms) was from <strong><a href="http://twitter.com/DebbieOrwat" target="_blank">@DebbieOrwat</a></strong>. She is the owner and lead wedding consultant at <strong><a href="http://www.savethedateevents.com/" target="_blank">savetheDate! Events</a></strong>. </p>
<p>Debbie&#8217;s got over a thousand followers, offers a profile, web link and her real name. That kind of transparency is crucial to evaluating a potential Twitter contact. As we&#8217;ve said, there are a lot of shady characters out there, but she and her company look pretty good.</p>
<p>She also happens to write a blog, so the folks at MyWedding.com might convince her to blog about them or partner with them in some other way. Regardless, she&#8217;s a legitimate wedding-related contact who lives near their new offices.</p>
<h3>Potential Customer</h3>
<p>Another Twitter member who mentioned both the words &#8220;<strong><em>wedding</em></strong>&#8221; and &#8220;<strong><em>planning</em></strong>&#8221; in a recent tweet is <strong><a href="http://twitter.com/kaneil" target="_blank">@kaneil</a></strong>. She doesn&#8217;t work for a wedding related company, but she has been mentioning (quite charmingly) her upcoming wedding and what it’s doing to her!</p>
<p>This is the kind of search that companies of all kinds are using to generate qualified leads. In this case, <strong><a href="http://www.twitter.com/kaneil" target="_blank">@kaneil</a></strong> might be interested in using MyWedding.com &#8211; especially those parts of the site that will help her organize and plan her wedding.</p>
<h3>What About Keyshia Cole and Ryan Seacrest?</h3>
<p>At first, it looked like our search was going to lead to a couple of celebrity weddings. Nope, because no matter what search terms you use, you&#8217;re gonna&#8217; haul in some pretty shady stuff.</p>
<p>It looked like someone was re-tweeting Ryan Seacrest talking about his upcoming wedding. But, the newbie who &#8220;<strong><em>re-tweeted</em></strong>&#8221; that message seems to have invented it herself. Or, perhaps she has a thing for Ryan. </p>
<p>And, even though Ms. Cole has announced her upcoming wedding, there is no way to tell which, if any, of the many Keyshia Coles on Twitter are the real Keyshia Cole (a common problem on Twitter, only sometimes solved by their &#8220;<strong><em>Verified Account</em></strong>&#8221; insignia).</p>
<h3>Keep it Complicated, Stupid</h3>
<p>All this just means that <strong><a href="http://www.mywedding.com" target="_blank">MyWedding.com</a></strong> can find some great connections, but it is going to have to be pretty savvy to avoid the junk. </p>
<p>One way to do that is for them to target their search terms with very specific phrases or combinations of words that fit their needs and industry. </p>
<p>The other way, as we have seen here, is to search a much smaller geographic area. A search for the word &#8220;<strong><em>wedding</em></strong>&#8221; in Twitter would overwhelm. But, a search for the phrase &#8220;<strong><em>my wedding</em></strong>&#8221; within 100 miles of their new home office, well, now that&#8217;s another story.</p>
<h3>There&#8217;s More to the Story</h3>
<p>Even better? Any of these searches (even the radius location ones) can be turned into alerts that can land in your RSS reader, email or Google desktop. </p>
<p>(But, that&#8217;s another article &#8211; so, stay tuned).</p>
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		<title>Talkin&#8217; About You</title>
		<link>http://goldencompass.com/blog/talkin-about-you/</link>
		<comments>http://goldencompass.com/blog/talkin-about-you/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 13:35:04 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Business Services]]></category>
		<category><![CDATA[Competitive Intelligence]]></category>
		<category><![CDATA[Internet Research]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/talkin-about-you/</guid>
		<description><![CDATA[All your worst high school fears have now been realized. Yes, people ARE talking about you behind your back. Now, however, there&#8217;s a way to keep your ears pealed, never miss a single snarky comment and even fight back.
 

Want to find out how to keep up with what&#8217;s being said about you? Head straight [...]]]></description>
			<content:encoded><![CDATA[<p>All your worst high school fears have now been realized. Yes, people ARE talking about you behind your back. Now, however, there&#8217;s a way to keep your ears pealed, never miss a single snarky comment and even fight back.</p>
<p><a href="http://www.filtrbox.com" target="_blank"><img style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px" border="0" alt="Filtrboxlogo4" src="http://goldencompass.com/blog/wp-content/uploads/2009/08/filtrboxlogo4.jpg" width="391" height="213"></a> </p>
<p><span id="more-514"></span></p>
<p>Want to find out how to keep up with what&#8217;s being said about you? Head straight to a cool new Internet resource called <strong><a href="http://www.filtrbox.com" target="_blank">Filtrbox.com</a></strong>. But first, we&#8217;d like to tell you the story behind the Filtrbox story, and why you should care.</p>
<h3>Broadcast News</h3>
<p>The Internet has brought vast change at lightning speed to the business world. But, perhaps the biggest and least understood is the change from &#8220;<strong><em>broadcast</em></strong>&#8221; to &#8220;<strong><em>conversation</em></strong>.&#8221;</p>
<p>Without going all philosophical on you, whether you like it or not, you and your business are now part of an ongoing conversation. This conversation is multifaceted and it&#8217;s happening in a multitude of online locations. </p>
<p>The conversation is about the changes in your industry and the latest developments in the kinds of products you sell. But, it&#8217;s more than that. Now, folks are &#8220;<em><strong>conversing</strong></em>&#8221; about you, your brand and even your own (and your employees&#8217;) performance.</p>
<p>This new conversation also has a dark side. Whether you are famous for your inventions, ideas, products or services more and more people want to steal them from you &#8211; or just &#8220;<strong><em>borrow</em></strong>&#8221; them for a while without your knowledge. People want your trademark, your newest product release and even your turn of phrase. Increasingly, they don&#8217;t even think of it as stealing.</p>
<h3>Location, Location, Location</h3>
<p>Where is all of this going on? They&#8217;re writing web articles and blogs that use your own thoughts, ideas and exact words. They&#8217;re selling rip-offs of your stuff on their web sites and copying your good ideas on their blogs. And, they&#8217;re often slamming and damning your customer service on Twitter, LinkedIn and Facebook.</p>
<p>How can you keep track of all this? And do you even need to? For an answer to that, just ask any company who has ignored the bloggers and Twitterers. As they can testify, conversations can grow, get out of hand and turn into firestorms.</p>
<h3>Are the Solutions Worse than the Problem?</h3>
<p>But, how can you keep up? How can you tune in to the first whispers of discontent? How can you know that someone is using your trademarked phrase? How can you track your competitor so closely you&#8217;ll know when they burp? Will you see them hawking your products on their web site?</p>
<p>Well, let&#8217;s see, you could cobble together some Google News alerts,&nbsp; a sprinkling of RSS feeds, dozens of blog subscriptions, a few web site change alarms, and top it off with a smattering of newsletters. If you do this, however, you&#8217;ll have a control panel about as complex as a fighter jet. And, you&#8217;ll spend more time manning the controls than you will evaluating the information you gather.</p>
<p>But, what if there was one solution? And, what if the controls for all of this were simple and accessible?</p>
<h3>1 if by Air, 2 if by Land, 3 if by Sea</h3>
<p>The place to try out that &#8220;<strong><em>one-stop Internet information shop</em></strong>&#8221; is at <strong><a href="http://www.filtrbox.com" target="_blank">Filtrbox.com</a></strong>. What these guys can do with their Internet listening devices should make the FBI and the CIA a little green with envy.</p>
<p>Unlike a lot of other forms of web and news alerts, Filtrbox covers virtually all the bases AND acts as both a search resource and an alert tool. </p>
<p>You can receive Filtrbox alerts in your favorite RSS reader or in your email. Or, you can ignore these types of constant notifications, go on vacation for a month, and then fiddle with the Filtrbox controls so that you quickly catch up on only the most important stuff you missed.</p>
<p>Tracking your company name and intellectual property? You&#8217;ll probably want to monitor all sources &#8211; mainstream news, the blog world and Twitter. Tracking a topic in your industry? You may just want to keep up with the mainstream news sources.</p>
<h3>At the Controls</h3>
<p>So, why is Filtrbox different? Because in one place, you can view and adjust your different topics, time frames, sources and the relative importance of those conversations in one place.</p>
<p><a href="http://www.filtrbox.com" target="_blank"><img style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px" border="0" alt="Filtrboxoverload3" src="http://goldencompass.com/blog/wp-content/uploads/2009/08/filtrboxoverload3.jpg" width="400" height="286"></a> </p>
<p>Here&#8217;s what I mean. When it comes to your company name, your own name and your trademarked phrases, I&#8217;m sure you&#8217;d like to know whenever someone says anything &#8211; both good and bad.</p>
<p><a href="http://www.filtrbox.com" target="_blank"><img style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px" border="0" alt="Filtrboxoverload4" src="http://goldencompass.com/blog/wp-content/uploads/2009/08/filtrboxoverload4.jpg" width="407" height="175"></a> </p>
<p>When it comes to keeping up on your industry&#8217;s hot topics and issues, you likely might want to know only when more important or trusted sources have something to say. In the screen shot below we&#8217;re only picking up mainstream press articles for a very, very popular term, &#8220;<strong><em>information overload</em></strong>&#8220;:</p>
<p><a href="http://www.filtrbox.com" target="_blank"><img style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px" border="0" alt="Filtrboxoverload1" src="http://goldencompass.com/blog/wp-content/uploads/2009/08/filtrboxoverload1.jpg" width="400" height="183"></a> </p>
<p>And, for all of your terms and phrases you can adjust the amount of time you&#8217;re looking at &#8211; longer for obscure topics and shorter for popular ones:</p>
<p><a href="http://www.filtrbox.com" target="_blank"><img style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px" border="0" alt="Filtrboxoverload2" src="http://goldencompass.com/blog/wp-content/uploads/2009/08/filtrboxoverload2.jpg" width="401" height="225"></a> </p>
<p>Here&#8217;s the thing, though. You&#8217;ve got to try this. There&#8217;s a free version and a free trial &#8211; giving you a chance to kick the tires and look under the hood of this remarkable tool.</p>
<p>Why do you even need to try? Because, as the Rolling Stones sang way back in 1965, people really are &#8220;<strong><em>talkin&#8217; about you</em></strong>.&#8221;</p>
<p>&nbsp;</p>
<p><strong><em>Editors Note:</em></strong> We do not accept referral fees or payments for any sites mentioned in our blogs, speeches or workshops. We do accept “<em>review copies</em>” and “<em>press passes</em>” in order to be able to demonstrate resources and sites.</p>
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		<slash:comments>9</slash:comments>
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		<item>
		<title>LinkedIn Spam &#8211; Coming Soon to an Inbox Near You</title>
		<link>http://goldencompass.com/blog/linkedin-spam-coming-soon-to-an-inbox-near-you/</link>
		<comments>http://goldencompass.com/blog/linkedin-spam-coming-soon-to-an-inbox-near-you/#comments</comments>
		<pubDate>Fri, 24 Jul 2009 20:20:39 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Information Literacy]]></category>
		<category><![CDATA[Internet Research]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/linkedin-spam-coming-soon-to-an-inbox-near-you/</guid>
		<description><![CDATA[Here&#8217;s what it looks like. Looks almost like a real message from one of your LinkedIn connections. But, look closely and you&#8217;ll see that it&#8217;s really from Dominic Spam. You know him on email; you know him on Twitter. Now, welcome this little cretin to LinkedIn, for the expressed purpose of selling his stuff.
 

Who [...]]]></description>
			<content:encoded><![CDATA[<p>Here&#8217;s what it looks like. Looks almost like a real message from one of your <strong><em>LinkedIn</em></strong> connections. But, look closely and you&#8217;ll see that it&#8217;s really from <strong><em>Dominic Spam</em></strong>. You know him on email; you know him on Twitter. Now, welcome this little cretin to <em><strong>LinkedIn</strong></em>, for the expressed purpose of selling his stuff.</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2009/07/groupspam.jpg"><img style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" border="0" alt="Groupspam" src="http://goldencompass.com/blog/wp-content/uploads/2009/07/groupspam-thumb.jpg" width="382" height="305"></a> </p>
<p><span id="more-508"></span></p>
<p>Who is Dominic? Is he one of your LinkedIn connections? Nope. In fact, Dominic has the sum total of four (yes, count them, 1, 2, 3, 4) connections. Poor souls.</p>
<p>But, even though he has few friends (no wonder), he has joined something like 40 <em><strong>LinkedIn</strong></em> Groups. And, yes, he happened to join one of the groups you belong to &#8211; which is how he got entrée to your inbox.</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2009/07/groupspam2.jpg"><img style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" border="0" alt="Groupspam2" src="http://goldencompass.com/blog/wp-content/uploads/2009/07/groupspam2-thumb.jpg" width="378" height="300"></a> </p>
<p>So, you say, no problem. There must be a privacy setting on LinkedIn that would keep Dominic out of your life. You know &#8220;<em><strong>privacy settings</strong></em>.&#8221; Those are the adjustments social networking sites don&#8217;t publicize at all and that you never have time to fiddle with even if you do discover them.</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2009/07/groupspam3.jpg"><img style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" border="0" alt="Groupspam3" src="http://goldencompass.com/blog/wp-content/uploads/2009/07/groupspam3-thumb.jpg" width="372" height="256"></a> </p>
<p>But, this is a problem. The only privacy setting that would keep Mr. Spam out of your inbox would also keep the legitimate members of that group from communicating with you.</p>
<h3>There Goes the Neighborhood</h3>
<p>And, that&#8217;s the problem. I do want to &#8220;<strong><em>Allow members of this group to send me messages via LinkedIn</em></strong>.&#8221; I just don&#8217;t want zeroes like this guy to have access to me. </p>
<p>In fact, I want LinkedIn to throw his sorry behind out the door &#8211; now. If they don&#8217;t, their once verdant social networking neighborhood will turn into a slum of social nitwits. And, that&#8217;s when we&#8217;ll all leave. I&#8217;m just leading the way, leaving now unless <strong><em>LinkedIn</em></strong> begins to eject Dominic Spam and his ilk swiftly and summarily.</p>
<p>Tell <strong><em>LinkedIn</em></strong> you feel the same way, or Dominic and his friends will soon be cramming your inbox with a ton of this kind of garbage, too.</p>
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		<title>Anti-Social Networking Disorder</title>
		<link>http://goldencompass.com/blog/anti-social-networking-disorder/</link>
		<comments>http://goldencompass.com/blog/anti-social-networking-disorder/#comments</comments>
		<pubDate>Thu, 28 May 2009 18:05:26 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Cold Call]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/anti-social-networking-disorder/</guid>
		<description><![CDATA[The email headline caught my eye, &#8220;Can Social Networks Help You Sell?&#8221; This is the sort of come-on that is stoking the social networking craze. But, it&#8217;s also the cause of so much bad Internet behavior.
 

Here&#8217;s a little exercise you can do for yourself in LinkedIn.
LinkedIn&#8217;s &#8220;Discussions&#8221; accompany each LinkedIn &#8220;Group.&#8221; They are the [...]]]></description>
			<content:encoded><![CDATA[<p>The email headline caught my eye, &#8220;<em><strong>Can Social Networks Help You Sell?</strong></em>&#8221; This is the sort of come-on that is stoking the social networking craze. But, it&#8217;s also the cause of so much bad Internet behavior.</p>
<p><a href="http://www.linkedin.com/groupInvitation?groupID=63223&amp;sharedKey=16E6974DB135" target="_blank"><img style="border-right: 0px; border-top: 0px; border-left: 0px; border-bottom: 0px" height="238" alt="Facebookdiscussion7" src="http://goldencompass.com/blog/wp-content/uploads/2009/05/facebookdiscussion7.jpg" width="376" border="0"></a> </p>
<p><span id="more-483"></span></p>
<p>Here&#8217;s a little exercise you can do for yourself in LinkedIn.</p>
<p>LinkedIn&#8217;s &#8220;<strong><em>Discussions</em></strong>&#8221; accompany each LinkedIn &#8220;<em><strong>Group</strong></em>.&#8221; They are the equivalent of the general &#8220;<strong><em>Answers</em></strong>&#8221; section in LinkedIn, but you must be a member of that group to participate in those discussions. (We wrote more about the advantages and disadvantages of this kind of group &#8220;<strong><em>exclusivity</em></strong>&#8221; in &#8220;<strong><a href="http://goldencompass.com/blog/run-charlotte-run/" target="_blank">Run, Charlotte, Run</a></strong>.&#8221;)</p>
<h3>A Real LinkedIn Discussion</h3>
<p>Ready for the exercise? If you belong to any LinkedIn &#8220;<strong><em>Group</em></strong>,&#8221; simply go to the &#8220;<strong><em>Discussions</em></strong>&#8221; tab for that group. </p>
<p><a href="http://www.linkedin.com/groupInvitation?groupID=63223&amp;sharedKey=16E6974DB135" target="_blank"><img style="border-right: 0px; border-top: 0px; border-left: 0px; border-bottom: 0px" height="318" alt="Facebookdiscussion3" src="http://goldencompass.com/blog/wp-content/uploads/2009/05/facebookdiscussion3.jpg" width="385" border="0"></a>&nbsp;</p>
<p>Next, compare the number of comments that real questions get vs. the zeros that are racked up by the sales pitchers.</p>
<p>In the picture above, <strong><a href="http://www.linkedin.com/pub/nanette-littlestone/3/b92/115" target="_blank">Nanette Littlestone</a></strong> asked a real question to get a real discussion going in the <strong><a href="http://www.linkedin.com/groupInvitation?groupID=63223&amp;sharedKey=16E6974DB135" target="_blank">Book Publishing Professionals</a></strong> group. She asked, &#8220;<strong><em>What are the most important things writers look for in an editor?</em></strong>&#8221; </p>
<p>Right away, in no time at all, the comments started to roll in. Soon there were 36. These were real people responding to her question and trying to help her make the right decision.</p>
<p>By the way, if you go to this discussion (if you belong to the group), you&#8217;ll notice that Nanette also publicly thanked and commented back to every single one of the folks who took the time to answer. That&#8217;s what networking is about &#8211; it&#8217;s about the conversation, and conversations build relationships.</p>
<h3>A Fake LinkedIn Discussion</h3>
<p>Compare that with the picture below, where someone blared, &#8220;<strong><em>Check out my profile.</em></strong>&#8221; Here&#8217;s the thing, though. NO ONE responded. It didn&#8217;t work. Even after a month, no one responded.</p>
<p><a href="http://www.linkedin.com/groupInvitation?groupID=63223&amp;sharedKey=16E6974DB135" target="_blank"><img style="border-right: 0px; border-top: 0px; border-left: 0px; border-bottom: 0px" height="286" alt="Facebookdiscussion1" src="http://goldencompass.com/blog/wp-content/uploads/2009/05/facebookdiscussion1.jpg" width="387" border="0"></a></p>
<p>Why? Because it&#8217;s not the place. It&#8217;s no more appropriate here than it would have been at a real-life networking event. At such an event, this guy wouldn&#8217;t have just handed you his card and said, &#8220;Buy my stuff.&#8221; But, he does exactly that here!</p>
<p>Why didn&#8217;t he get any comments? Everyone knew that he was simply promoting himself &#8211; or his seminar, or his life-enhancing elixir. They moved away from him, just as they would from that kind of bad behavior in real life.</p>
<p>The Internet is no different from real life, but we&#8217;re being sold on the idea that it is. We&#8217;re being sold that online social networks can help us sell, and we&#8217;re being told we can do it in an anti-social way. </p>
<h3>Go for Brooke</h3>
<p>The great thing about this exercise is that you can replicate it over and over, and you&#8217;ll always get the same results. Selling and self promotion do not work here. </p>
<p><a href="http://www.linkedin.com/groupInvitation?groupID=1941474&amp;sharedKey=2583284AA1B" target="_blank"><img style="border-right: 0px; border-top: 0px; border-left: 0px; border-bottom: 0px" height="255" alt="Facebookdiscussion4" src="http://goldencompass.com/blog/wp-content/uploads/2009/05/facebookdiscussion4.jpg" width="388" border="0"></a></p>
<p>In fact, selling and spamming have become so common and so unacceptable that some savvy groups, like Brian Carroll&#8217;s <strong><a href="http://www.linkedin.com/groupRegistration?gid=1941474" target="_blank">B2B Lead Generation Roundtable</a></strong>, have decided to try and stop it.</p>
<p><strong><a href="http://www.linkedin.com/in/brookebower" target="_blank">Brooke Bower</a></strong> moderates Carroll&#8217;s B2B group and she recently posted this warning to its members:</p>
<blockquote><p><strong><em>Blatant self promotion, job postings, spam or topics not related to B2B lead generation will be removed. If you post off topic again, you will be removed from the group.</em></strong></p>
</blockquote>
<p>Good for you, Brooke. Let&#8217;s keep the discussions in &#8220;<em><strong>Discussions</strong></em>&#8221; and move the anti-social behavior somewhere else.</p>
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		<title>Infinite Search Possibilities</title>
		<link>http://goldencompass.com/blog/infinite-search-possibilities/</link>
		<comments>http://goldencompass.com/blog/infinite-search-possibilities/#comments</comments>
		<pubDate>Thu, 02 Apr 2009 19:49:35 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Information Literacy]]></category>
		<category><![CDATA[Internet Research]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/infinite-search-possibilities/</guid>
		<description><![CDATA[When you create a brand, you need to make sure that your unique brand name has not already been scooped up by someone else. That’s a good idea. But, why not also look at that brand search as a way to unearth new sales and partnership possibilities as well?


Ian Percy happens to be a successful [...]]]></description>
			<content:encoded><![CDATA[<p>When you create a brand, you need to make sure that your unique brand name has not already been scooped up by someone else. That’s a good idea. But, why not also look at that brand search as a way to unearth new sales and partnership possibilities as well?</p>
<p><a href="http://www.infinitepossibilitiesjewelry.com/index.html" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities7.jpg" style="border: 0px none " alt="infinite possibilities7" border="0" height="298" width="382" /></a></p>
<p><span id="more-466"></span></p>
<p><strong><a href="http://www.ianpercy.com/" target="_blank">Ian Percy</a></strong> happens to be a successful speaker, organizational psychologist, corporate consultant, art aficionado and even horse reining expert. Not satisfied with those successes, however, he&#8217;s started a new initiative that is being branded around the term &#8220;<strong><a href="http://www.InfinitePossibilitiesInitiative.com" target="_blank">Infinite Possibilities</a></strong>.&#8221;</p>
<p>That brand will also include a web site for <strong><a href="http://www.infinitepossibilitiesjewelry.com/index.html" target="_blank">Infinite Possibilities Jewelry</a></strong>. The jewelry is simple, gorgeous and symbolic &#8211; &#8220;<strong><em>the real magic is in your limitless potential to make your dreams reality.</em></strong>&#8221;</p>
<p>Let’s leave the trademark questions to the professionals and instead search for those folks who are already using “infinite possibilities” in various ways. They just might become potential partners for Ian’s new initiatives.</p>
<h3>The Singer and the Song</h3>
<p>We&#8217;ll start with a search for the infinite possibilities that Google can find for &#8220;<strong><em>infinite possibilities</em></strong>.&#8221;</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities1.jpg"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities1-thumb.jpg" style="border: 0px none " alt="infinite possibilities1" border="0" height="327" width="370" /></a></p>
<p>The top Google result goes to the lovely and talented Ms. <strong>Amel Larrieux</strong>. Her CD, &#8220;<strong>Infinite Possibilities</strong>,&#8221; even takes home the bacon for that term in Wikipedia!</p>
<p><a href="http://www.amazon.com/Infinite-Possibilities-Amel-Larrieux/dp/B00004HYM1" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities2.jpg" style="border: 0px none " alt="infinite possibilities2" border="0" height="266" width="373" /></a></p>
<p>We had not heard of Amel, but believe me, the folks on Twitter have. A search of <strong><a href="http://search.twitter.com" target="_blank">search.Twitter.com</a></strong> for &#8220;<strong><em>Amel Larrieux</em></strong>&#8221; shows that people are Tweeting away about her lovely music virtually every hour &#8211; adding up to at least 15 or 20 Twitter messages per day, and almost all of them complimentary.</p>
<p><a href="http://www.myspace.com/bravebird2" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities4.jpg" style="border: 0px none " alt="infinite possibilities4" border="0" height="246" width="381" /></a></p>
<p>(By the way, if you want to listen to Ms. Larrieux just go to <strong><a href="http://www.rhapsody.com" target="_blank">Rhapsody.com</a>.</strong> You can listen to 25 songs for free, without signing up and without paying for a Rhapsody account. Or, log on to her MySpace page for a few samples).</p>
<h3>The Adventurer</h3>
<p>The second Google result for &#8220;<strong><em>infinite possibilities</em></strong>&#8221; is for a CD called &#8220;<strong><a href="http://www.amazon.com/Infinite-Possibilities-Living-Dreams-Audio/dp/0964216868" target="_blank">Infinite Possibilities: The Art of Living Your Dreams</a></strong>.&#8221; Not music this time, but an audio book about connecting to your own possibilities. The author&#8217;s name is Mike Dooley, who is the curator of an amazing web site called <strong><a href="http://www.tut.com/" target="_blank">Tut&#8217;s Adventurers Club</a></strong>.</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities6.jpg"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities6-thumb.jpg" style="border: 0px none " alt="infinite possibilities6" border="0" height="311" width="370" /></a></p>
<p>Tut stands for &#8220;<em><strong>Totally Unique Thoughts</strong></em>&#8221; and the site is:</p>
<blockquote><p><strong><em>A philosophical club of like-minded thinkers who believe that life is the ultimate adventure&#8230; because thoughts become things, dreams come true, and all things remain forever possible!</em></strong></p></blockquote>
<p>We wondered if Mike&#8217;s site had much traffic, so we got out &#8220;<strong><em>The Baloney Detector</em></strong>&#8221; again (AKA <strong><a href="http://www.compete.com" target="_blank">Compete.com</a></strong>) and tested his site&#8217;s traffic. Turns out, his single site has more visitors than many much-ballyhooed national sites.</p>
<h3>The Connector &#8211; Information Age Style</h3>
<p>Now, we have no idea if either the singer or the adventurer would want to connect their infinite possibilities with Ian&#8217;s <strong><a href="http://www.infinitepossibilitiesjewelry.com/index.html" target="_blank">Infinite Possibilities Jewelry</a></strong>.</p>
<p>But, it is possible that they might want to partner in some way, participate in an affiliate program or become a reseller. He won&#8217;t know until he asks.</p>
<p><a href="http://twitter.com/amellarrieux" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/04/infinite-possibilities8.jpg" style="border: 0px none " alt="infinite possibilities8" border="0" height="272" width="400" /></a></p>
<p>It&#8217;s up to Ian to reach out. Perhaps he could follow Amel Larrieux on Twitter <strong><a href="http://twitter.com/amellarrieux" target="_blank"><font color="#a90000">@amellarrieux</font></a></strong> before he came right out and contacted her. Maybe he could contact Mike Dooley on Facebook. Or, he might just call or email both of them.</p>
<p>This kind of search is, however, a powerful example of something that we rarely think about. 99 times out of 100 we would turn over our trademark concerns to the professionals. They would then come back with a &#8220;<strong><em>yes</em></strong>&#8221; or a &#8220;<em><strong>no</strong></em>&#8221; to our brand name ideas.</p>
<p>Instead (or in addition), in today&#8217;s information economy, the information and networking explosions have created new opportunities there for the asking &#8211; possibly even in infinite ways, with endless possibilities.</p>
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		<title>Convention Canceled or Attendance Boosted? &#8211; Your Choice</title>
		<link>http://goldencompass.com/blog/convention-canceled-or-attendance-boosted-your-choice/</link>
		<comments>http://goldencompass.com/blog/convention-canceled-or-attendance-boosted-your-choice/#comments</comments>
		<pubDate>Mon, 09 Mar 2009 12:43:53 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/convention-canceled-or-attendance-boosted-your-choice/</guid>
		<description><![CDATA[The headlines are clear. Conventions and conferences are losing attendance and even being canceled because of the bad economy. Other headlines tell of the astonishing growth of &#8220;social networking.&#8221; Did you know that second set of headlines holds the key to stopping the first?


Think about it. Why have Facebook, LinkedIn, blogs, and even Twitter become [...]]]></description>
			<content:encoded><![CDATA[<p>The headlines are clear. Conventions and conferences are losing attendance and even being canceled because of the bad economy. Other headlines tell of the astonishing growth of &#8220;<strong><em>social networking.</em></strong>&#8221; Did you know that second set of headlines holds the key to stopping the first?</p>
<p><a href="http://www.asaecenter.org/PublicationsResources/ANowDetail.cfm?ItemNumber=39129" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/03/samantha2.jpg" style="border: 0px none " alt="Samantha2" border="0" height="170" width="399" /></a></p>
<p><span id="more-445"></span></p>
<p>Think about it. Why have <strong><em>Facebook</em></strong>, <strong><em><em><strong>LinkedIn, </strong></em>blogs</em></strong>, and even <em><strong>Twitter</strong></em> become so popular, so quickly?</p>
<blockquote><p><strong><em>Because, in an economy gone berserk, human connections are the new currency. </em></strong></p></blockquote>
<p>Your upcoming convention holds a lot of that new currency &#8211; and it can boost your attendance figures, and save your convention.</p>
<h3>First, Let&#8217;s Get Real</h3>
<p>Samantha Whitehorne, the managing editor of <strong><font color="#a90000"><a href="http://www.asaecenter.org/PublicationsResources/ANowDetail.cfm?ItemNumber=39129" target="_blank">Associations Now</a></font></strong> magazine, warns this month:</p>
<blockquote><p><strong><em>&#8220;Right now, some of your members may be looking at their budgets and putting your association&#8217;s dues on their things-to-possibly-cut list.&#8221;</em></strong></p></blockquote>
<p>They&#8217;re also looking at possibly skipping your yearly convention. As you know, that would be a mistake.</p>
<p>But, and here&#8217;s the big <strong><em>BUT</em></strong> &#8211; not if you offer them something they can&#8217;t get anywhere else.</p>
<h3>Second, Think About It</h3>
<p>If you&#8217;ve spent any time at all joining, creating profiles and following folks on one of those online social networks, you know how arduous and time-consuming it can be. In fact, you might not have joined for that very reason.</p>
<p>But, the point of networking is not the sites or the software. It&#8217;s about the people you can meet.</p>
<p>Think about it. Your convention offer hundreds (even thousands) of potential human connections &#8211; but almost no way to assure your attendees will make the ones that are most important to them.</p>
<h3>Third, Say Hello to <a href="http://www.eventvue.com" target="_blank">Eventvue</a></h3>
<p>That&#8217;s where <strong><a href="http://www.eventvue.com" target="_blank">Eventvue</a></strong> comes to the rescue with a seamless, powerful convention add-on that catapults your event into the social networking driver&#8217;s seat.</p>
<p><a href="http://www.eventvue.com" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/03/eventvue5.jpg" style="border-width: 0px" alt="eventvue5" border="0" height="243" width="403" /></a></p>
<p>We&#8217;ve already written about <strong><a href="http://www.eventvue.com" target="_blank">Eventvue</a></strong> &#8211; &#8220;<strong><a href="http://goldencompass.com/blog/7-reasons-why-you-should-cancel-conventions-that-dont-use-eventvue/" target="_blank"><font color="#a90000">7 Reasons Why You Should Cancel Conventions that Don’t Use Eventvue</font></a></strong>.&#8221; &#8211; That article is mostly from the point of view of of your attendees. Read it. You&#8217;ll want it for the next convention you attend.</p>
<p>But, what about the point of view of the convention organizers, sponsors and those holding the purse strings? For you, <strong><a href="http://www.eventvue.com" target="_blank">Eventvue</a></strong> does four important things:</p>
<p><em><strong>1. More Early Registrations</strong></em></p>
<p>The earlier your attendees commit to your convention the better for you. <strong><a href="http://www.eventvue.com/features/" target="_blank">Eventvue</a></strong> means they can start connecting with other early registrants right away. That means you&#8217;re offering an edge, not just a discount, for early registration. In fact, this kind of advantage may some day mean you&#8217;ll be able to charge MORE for the privilege of signing up early!</p>
<p><em><strong>2. Comprehension &amp; Retention</strong></em></p>
<p>Repetition improves learning. Let me repeat that. Repetition improves learning. Some of your attendees will discuss the meeting in the Eventvue email (their real email addresses remain private). Others will simply follow the meeting online; while still others (who are using <strong><em>Facebook</em></strong>, <strong><em>LinkedIn</em></strong>, <strong><em>Twitter</em></strong> or <em><strong>blogs</strong></em>) will compare notes and write about your events. The bottom line is that all your attendees will leave with a better understanding of the meeting&#8217;s goals and issues.</p>
<p><em><strong>3. Boost Knowledge of the New Tools</strong></em></p>
<p>For those attendees who are not yet doing social networking, or are just getting started, what better way to give them an easy introduction to its benefits?</p>
<p><em><strong>4. More Sponsors and Exhibitors</strong></em></p>
<p>Have you had a bit of a challenge lately getting sponsors and filling your exhibitor booths? <a href="http://www.eventvue.com/features/" target="_blank"><strong>Eventvue</strong></a> can even increase the participation of sponsors and exhibitors. After all, we&#8217;re all in this together &#8211; organizers, attendees, sponsors and exhibitors.</p>
<h3>The New Currency Converter</h3>
<p>With so many convention organizers and sponsors blinking in the face of the economy&#8217;s dark danger, it&#8217;s gratifying to know there is a way into the sunlight.</p>
<p>Yes, the next headlines will be about a new way to convert the currency of human connections into the real currency of convention attendance figures.</p>
<p>And that&#8217;s a headline worth reading.</p>
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		<title>The Incredible, Quotable Egghead</title>
		<link>http://goldencompass.com/blog/the-incredible-quotable-egghead/</link>
		<comments>http://goldencompass.com/blog/the-incredible-quotable-egghead/#comments</comments>
		<pubDate>Tue, 03 Mar 2009 15:58:00 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/the-incredible-quotable-egghead/</guid>
		<description><![CDATA[To paraphrase the American Egg Board, &#8220;Our mission is to increase demand for eggheads and egghead products on behalf of all egghead producers.&#8221; True, there are eggheads and then there are quotable eggheads. Meet Steve Lishansky.


Our mission was accomplished a hundred times over when we met Steve. If you&#8217;ve been to one of our workshops [...]]]></description>
			<content:encoded><![CDATA[<p>To paraphrase the American Egg Board, &#8220;<strong><em>Our mission is to increase demand for eggheads and egghead products on behalf of all egghead producers</em></strong>.&#8221; True, there are eggheads and then there are quotable eggheads. Meet <strong><a href="http://www.optimizeintl.com/about-us/lishansky.html" target="_blank">Steve Lishansky</a></strong>.</p>
<p><a href="http://www.optimizeintl.com/about-us/lishansky.html" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/03/lishansky3.jpg" style="border: 0px none " alt="Lishansky3" width="337" border="0" height="328" /></a></p>
<p><span id="more-442"></span></p>
<p>Our mission was accomplished a hundred times over when we met Steve. If you&#8217;ve been to one of our workshops you already know him. We rarely miss the chance to feature this Lishansky quote:</p>
<blockquote><p><strong><em>The hardest people to work with are those who&#8217;ve been reasonably successful doing unsustainable things.</em></strong></p></blockquote>
<p>And, that&#8217;s Steve Lishansky. If you spend any time with him you&#8217;d better bring a notebook. He&#8217;s a walking Bartlett&#8217;s &#8211; only they&#8217;re all his quotations, not Mark Twain&#8217;s or Thomas Edison&#8217;s.</p>
<p>Steve will be speaking at the <strong><a href="http://www.nsacolorado.org/?p=382" target="_blank">Colorado chapter of the National Speakers Association</a></strong> this Friday, March 6. He&#8217;s speaking about &#8220;<em><strong>Getting Paid What You Are Worth</strong></em>.&#8221; Bring a notebook, but you won&#8217;t be able to write fast enough.</p>
<h3>Just a Few Samples</h3>
<p>Here is Steve on how speakers attempt to place a price tag for their appearances.</p>
<blockquote><p><em><strong>They&#8217;re trying for a gig rather than being a force for what they&#8217;re passionate about.</strong></em></p></blockquote>
<p>Or, a related quote that strikes right to the heart of today&#8217;s obsession with information (and speaks to the pricing issue):</p>
<blockquote><p><strong><em>I&#8217;d rather be an example than an explanation.</em></strong></p></blockquote>
<p>We have to warn you, though. He&#8217;s gonna&#8217; get in your face about your desire to have a career as a speaker:</p>
<blockquote><p><strong><em>Are you being driven by hope and aspiration or passion and commitment?</em></strong></p></blockquote>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2009/03/lishansky1.jpg"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/03/lishansky1-thumb.jpg" style="border-width: 0px" alt="Lishansky1" width="389" border="0" height="252" /></a></p>
<p>I suppose we should tell you that Steve Lishansky is the Chief Executive Optimizer at <strong><a href="http://www.optimizeintl.com/" target="_blank">Optimize International</a></strong>.™</p>
<p>Yet another reason we like him. He runs a company about optimizing your brain &#8211; not your web site. In the long run, which do you think will help your career more?</p>
<p>Oh, and it says here, his office is on Whits End Road. Not true. Much wit. Much quotable wit. Bring a notebook.</p>
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		<title>The Heart of the Twitter Matter</title>
		<link>http://goldencompass.com/blog/the-heart-of-the-twitter-matter/</link>
		<comments>http://goldencompass.com/blog/the-heart-of-the-twitter-matter/#comments</comments>
		<pubDate>Sun, 11 Jan 2009 22:02:43 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Information Literacy]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/the-heart-of-the-twitter-matter/</guid>
		<description><![CDATA[To paraphrase Don Henley, &#8220;I got the call today, I DID want to hear and I knew that it would come.&#8221; Yes, Terri Norvell is going to Twitter. And the Henley song just keeps ringing in our ears &#8211; especially the part, &#8220;All the things I thought I knew, I&#8217;m learning again.&#8221;

Terri Norvell is the [...]]]></description>
			<content:encoded><![CDATA[<p>To paraphrase Don Henley, &#8220;<em><strong>I got the call today, I DID want to hear and I knew that it would come</strong></em>.&#8221; Yes, <strong><a href="http://www.theinnerprize.com/" target="_blank">Terri Norvell</a></strong> is going to <strong><a href="http://www.twitter.com" target="_blank">Twitter</a></strong>. And the Henley song just keeps ringing in our ears &#8211; especially the part, &#8220;<em><strong>All the things I thought I knew, I&#8217;m learning again</strong></em>.&#8221;</p>
<p><a href="http://www.flickr.com/photos/alan-light/" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/01/photobyalanlight.jpg" style="border: 0px none " alt="photobyAlanLight" border="0" width="384" height="261" /></a><br />
<span id="more-398"></span><strong><a href="http://www.multifamilyperformance.com/" target="_blank">Terri Norvell</a></strong> is the resident president over at <strong><a href="http://www.multifamilyperformance.com/" target="_blank">MultiFamilyPerformance</a></strong>. She trains managers to think like business owners, develop leadership skills and create value for their customers. She&#8217;s also a good friend &#8211; so we don&#8217;t want her to be thrown to the &#8220;Twitter wolves&#8221; &#8211; or <strong><em>Twolves</em></strong>, as we might call them.</p>
<p><strong><a href="http://www.twitter.com" target="_blank">Twitter</a></strong> (you might know) is an online social networking tool that was designed originally to connect friends. Now, in a few short years, it&#8217;s become the much-touted, newest messiah of business success. </p>
<p>In fact, the over-hype for Twitter is just beginning. You&#8217;ll soon see a torrent of &#8220;<em>bestselling</em>&#8221; books streaming from the printing presses of both major and minor publishers.</p>
<p>Terri, like the rest of us, doesn&#8217;t want to miss out on the next technological savior, so you can now find her at <strong><a href="http://twitter.com/TerriNorvell" target="_blank">@TerriNorvell</a></strong>.</p>
<p><a href="http://www.multifamilyperformance.com/"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/01/terrinorvell2.jpg" style="border: 0px none " alt="terrinorvell2" border="0" width="377" height="259" /></a> </p>
<p>As a beginner, Terri is, understandably, focused on &#8220;<strong><em>how does Twitter work?</em></strong>&#8221; And, jillions of people want to tell her how to &#8220;<strong><em>work</em></strong>&#8221; Twitter. They are lining up on every street corner to tell her that she can get speaking gigs with Twitter, explode her business with Twitter and tons of similar <strong><em>Twhype</em></strong>.</p>
<p>And, we just keep humming Henley&#8217;s tune: &#8220;<em><strong>The more you know, the less you understand</strong></em>.&#8221;</p>
<p>So, our advice to Terri is &#8211; Don&#8217;t worry. You&#8217;ll learn the &#8216;how to&#8217; stuff<em><strong>.</strong></em> In fact, Twitter is so new that anyone who tells you &#8220;<strong><em>how to</em></strong>&#8221; is full of some sort of shirt starch, anyway.</p>
<p>Here&#8217;s our advice &#8211; without the starch. Follow what you already know, especially the kinds of things that Debra and Sarah teach (below):</p>
<h3>Debra Fine &#8211; <a href="http://www.debrafine.com/thefineartofsmalltalk_book.html" target="_blank">The Fine Art of Small Talk</a> </h3>
<p>Twitter is a tool that allows you to become part of the conversation. Effective conversation is <strong><a href="http://www.debrafine.com" target="_blank">Debra Fine&#8217;s</a></strong> expertise &#8211; and you must read her book (or re-read it) if you are going to learn our version of &#8220;<em><strong>The Fine Art of &lt;Internet&gt; Small Talk</strong></em>.&#8221; </p>
<p><a href="http://www.debrafine.com/thefineartofsmalltalk_book.html" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/01/debfine4.jpg" style="border: 0px none " alt="debfine4" border="0" width="349" height="357" /></a> </p>
<p>We&#8217;ve written about her in two articles over on our <em>HiddenSpeakerTreasures</em> blog &#8211; which we cleverly titled, &#8220;<em><strong>The Fine Art of Internet Small Talk</strong></em> &#8211; <strong><a href="http://hiddenspeakertreasures.wordpress.com/2008/03/29/the-fine-art-of-internet-small-talk-part-1/" target="_blank">Part 1</a></strong> and <strong><a href="http://hiddenspeakertreasures.wordpress.com/2008/04/18/the-fine-art-of-internet-small-talk-part-2/" target="_blank">Part 2</a></strong>.&#8221;</p>
<p>Take, just for instance, a few of her &#8220;<strong><a href="http://www.debrafine.com/media-USA_Today.html" target="_blank">Fifty Ways to Fuel a Conversation</a></strong>&#8221; &#8211; and see if you don&#8217;t agree that Terri will learn more about Twitter success from Debra than she will from all the marketing/PR types hanging out there.</p>
<ul>
<li>
<ul>
<li><strong>Let the natural person in you come out when talking to others</strong></li>
<li><strong>Include everyone in the group in conversation whenever possible</strong></li>
<li><strong>Seek out other&#8217;s opinions</strong></li>
<li><strong>Make an effort to help people if you can</strong></li>
</ul>
</li>
</ul>
<p>And that&#8217;s just a handful of the &#8220;50 Ways&#8221; &#8211; and those 50 are just a page or two of the whole book.</p>
<h3>Sarah Michel &#8211; <a href="http://www.16types.com/Request.jsp?rView=ProductDetail&amp;ProductCode=401" target="_blank">Perfecting Connecting</a></h3>
<p>Twitter allows you to connect quickly to people around the globe. So, if Terri is going to truly connect on Twitter, she should remember what she&#8217;s already learned from Sarah Michel over at <strong><a href="http://www.perfectingconnecting.com/" target="_blank">Perfecting Connecting</a></strong>. </p>
<p><a href="http://www.perfectingconnecting.com/" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2009/01/sarahmichel2.jpg" style="border: 0px none " alt="sarahmichel2" border="0" width="404" height="162" /></a> </p>
<p>The essence of Sarah Michel&#8217;s message is this phrase:</p>
<blockquote><p><strong><em>Find out what people need and then figure out a way to give it to them.</em></strong></p></blockquote>
<p>We&#8217;ve written so much about Sarah it&#8217;s hard to send you to one article (so search both blogs for her name), but here&#8217;s Sarah: </p>
<blockquote><p><em><strong>I enjoy connecting people, but I don’t give to get. That’s ‘transactional networking,’ which is not what I’m about. I practice ‘intentional connecting.’ Intentional connecting is connecting people with the intention of helping them first.</strong></em></p></blockquote>
<h3>The Bottom Line</h3>
<p>Most people on Twitter are either selling, beating their chest or just hanging out. Almost none of them are &#8220;<strong><em>social networking</em></strong>.&#8221;</p>
<p>Even so, Twitter, like any other place where people gather, is overflowing with abundance. There are moments of grace on Twitter just as there are wherever humans get together. </p>
<p>Which is why Terri will do her best job with Twitter only if we change those Henley words again to &#8220;<em><strong>All the things she thought she knew&#8230; she did!</strong></em>&#8221; You go, Terri. You&#8217;re ready for Twitter.</p>
<p><strong><em>Note:</em></strong> The photo of Don Henley up top is courtesy of <strong><a href="http://www.flickr.com/photos/alan-light/" target="_blank">Alan Light</a></strong> over on <strong><a href="http://www.flickr.com" target="_blank">Flickr</a></strong>. Thank you <strong><a href="http://www.creativecommons.org" target="_blank">Creative Commons</a></strong>!</p>
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		<title>The Death of Email Marketing &#8211; May it Rest in Peace</title>
		<link>http://goldencompass.com/blog/the-death-of-email-marketing-may-it-rest-in-peace/</link>
		<comments>http://goldencompass.com/blog/the-death-of-email-marketing-may-it-rest-in-peace/#comments</comments>
		<pubDate>Wed, 23 Jul 2008 15:51:41 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Cold Call]]></category>
		<category><![CDATA[Information Literacy]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/the-death-of-email-marketing-may-it-rest-in-peace/</guid>
		<description><![CDATA[I&#8217;ve had it. It&#8217;s over. Done. Cooked. I&#8217;ve had it with the emails that pitch your products, workshops or potions! Stop sending them to me.
 

And, if Terri Norvell is any indication, the rest of your customers are about to do the same thing.
Terri, the founder of TheInnerPrize.com recently told us, &#8220;I&#8217;m going to remove [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve had it. It&#8217;s over. Done. Cooked. I&#8217;ve had it with the emails that pitch your products, workshops or potions! Stop sending them to me.</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2008/07/istock-000003555058xsmall.jpg"><img style="border-right: 0px; border-top: 0px; border-left: 0px; border-bottom: 0px" height="248" alt="iStock_000003555058XSmall" src="http://goldencompass.com/blog/wp-content/uploads/2008/07/istock-000003555058xsmall-thumb.jpg" width="377" border="0"></a> </p>
<p><span id="more-288"></span></p>
<p>And, if <strong><a href="http://www.theinnerprize.com/abou_terr.html" target="_blank">Terri Norvell</a></strong> is any indication, the rest of your customers are about to do the same thing.</p>
<p>Terri, the founder of <strong><a href="http://www.theinnerprize.com/abou_terr.html" target="_blank">TheInnerPrize.com</a></strong> recently told us, &#8220;<strong><em>I&#8217;m going to remove my name from their email list. They don&#8217;t provide me anything of value &#8211; and all they do is market to me</em></strong>.&#8221; We won&#8217;t tell you who she was talking about &#8211; but you&#8217;d be surprised if we did.</p>
<p>The important phrase in what she said was, &#8220;<strong><em>they don&#8217;t provide me anything of value</em></strong>.&#8221;</p>
<h3>Email Gone Wrong</h3>
<p>You see, most of these emails are my fault. I signed up for them &#8211; because I was promised tons of valuable information. Instead, I&#8217;ve received tons of pitches, come-on&#8217;s and offers &#8211; and virtually no valuable information.</p>
<p>Not all are my fault, I want you to know. Recently, someone started sending me sales pitches &#8211; out of the blue. The woman who answered the phone seemed unconcerned when I asked how they&#8217;d gotten my email address. The exact quote was, &#8220;<font size="2"><strong><em>We have a very large database and do not know specifically how your name came to us</em></strong>.&#8221; That&#8217;s what&#8217;s known as spam, no?!</font></p>
<p><font size="2">However, it doesn&#8217;t matter &#8211; asked for or not &#8211; </font>listen up, Tom, Phil, Lorrie, Mike, Daniel and the rest of you: </p>
<blockquote><p><strong><em>Take me off of your email list. Just delete me. What you offered is not what you delivered.</em></strong></p>
</blockquote>
<h3>Nuh-uh. Enough. Stop.</h3>
<p>I think I finally snapped a couple of days ago when Phil sent me two emails in less than four hours. His daily emails, up to then, had only driven me to seek counseling.</p>
<p><a href="http://goldencompass.com/blog/wp-content/uploads/2008/07/istock-000003795732xsmall.jpg"><img style="border-top-width: 0px; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="235" alt="iStock_000003795732XSmall" src="http://goldencompass.com/blog/wp-content/uploads/2008/07/istock-000003795732xsmall-thumb.jpg" width="352" border="0"></a>&nbsp;</p>
<p>The first email offered me <em><strong>&#8220;key behavioral factors&#8221;</strong></em> that would <em><strong>&#8220;make every employee more valuable and productive.&#8221;</strong></em> Never mind that I don&#8217;t have any employees, my heart raced at the thought of the key behavioral factors. He was even throwing in, without any extra cost &#8211; <strong><em>&#8220;a guide for employees&#8217; self improvement.&#8221;</em></strong> Why, I could barely keep my credit cards in my pocket.</p>
<p>But, then, four hours later (I kid you not) Phil broke my spirit. He was hawking a 2-hour seminar that would transform my business. But, it took him longer than a New Yorker article to explain that it was just $29. What a deal.</p>
<p>Maybe it was the two emails in one day, or maybe it was the fact that Phil had nothing to do with any of this &#8211; he just cut and pasted his picture onto his company&#8217;s twaddle. </p>
<p>Or, perhaps it was this line in Tom and Lorrie&#8217;s offerings &#8211; <strong><em>&#8220;You&#8217;d be crazy to miss this opportunity!&#8221;</em></strong></p>
<p>Nope, I&#8217;d be crazy to continue to get this continuous claptrap. So, if all you&#8217;re going to send me is a pitch to <strong><em>&#8220;Buy my stuff,&#8221;</em></strong> I&#8217;m done. I&#8217;m no longer going to:</p>
<ul>
<li><strong><em>&#8220;Click to learn more about how to&#8230;&#8221;</em></strong>
<li><strong><em>&#8220;Sign up today!&#8221;</em></strong>
<li><strong><em>&#8220;Order now.&#8221;</em></strong></li>
</ul>
<p>In fact, I&#8217;m not even going to read the emails &#8211; because I&#8217;m not going to be seeing them. Thanks a lot. But, it&#8217;s over.</p>
<h3>Hype is Out &#8211; Content is In</h3>
<p>In an information economy you have to give it away. Don&#8217;t believe me? Just read Chris Anderson&#8217;s &#8220;<strong><a href="http://www.wired.com/techbiz/it/magazine/16-03/ff_free " target="_blank">Free! Why $0.00 Is the Future of Business</a></strong>.&#8221; </p>
<p>The short version of Mr. Anderson&#8217;s article is that information is now so readily available you simply won&#8217;t be able to keep pitching, hawking and charging for it. Customers will need to know that you know your stuff. Which means your free samples need to be current, meaty-sized, regular hunks of things they can use right away. </p>
<p>It&#8217;s only when people are convinced that you know your stuff that they might actually pay to hear more, read more or see more of you.</p>
<p>In an information economy you won&#8217;t be able to be a blog consultant who doesn&#8217;t blog, an SEO expert who has no web site traffic or a sales expert who&#8230; well, only sends out sales pitches.</p>
<p>Those sales pitch email messages are on their way to the scrap heap of communication history. The good news for the rest of us is that in an information economy, we&#8217;ll be the ones choosing what to read and when to read it &#8211; and our email inboxes will have plenty of space left for those forwarded jokes from Uncle Harry.</p>
<p>It&#8217;s true, then we&#8217;ll have to go to work on Harry &#8211; but at least email marketing will be dead. May it rest in peace.</p>
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		<title>&quot;My Money&#8217;s on The Bishop&quot;</title>
		<link>http://goldencompass.com/blog/my-moneys-on-the-bishop/</link>
		<comments>http://goldencompass.com/blog/my-moneys-on-the-bishop/#comments</comments>
		<pubDate>Wed, 28 May 2008 11:18:55 +0000</pubDate>
		<dc:creator>Michael Benidt</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Sales Lead Generation]]></category>
		<category><![CDATA[Sales Strategies]]></category>

		<guid isPermaLink="false">http://goldencompass.com/blog/my-moneys-on-the-bishop/</guid>
		<description><![CDATA[What do you get when you mix Facebook with Oprah Winfrey and a guy named Timothy Bishop stirs them together? You get economic vibrancy in a &#8220;Going Out of Business&#8221; area of America &#8211; our disappearing downtowns.


We first wrote about Timothy Bishop and Ellensburg Washington&#8217;s economic battle back late 2006 in an article called &#8220;Just [...]]]></description>
			<content:encoded><![CDATA[<p>What do you get when you mix Facebook with Oprah Winfrey and a guy named Timothy Bishop stirs them together? You get economic vibrancy in a &#8220;<em>Going Out of Business</em>&#8221; area of America &#8211; our disappearing downtowns.</p>
<p><a href="http://www.kvnews.com/articles/2008/05/23/news/doc48374a15a66dd779648593.txt" title="Article about Ellensburg" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2008/06/ellensburg1-thumb.jpg" style="border: 0px none " alt="ellensburg1" border="0" height="239" width="364" /></a></p>
<p><span id="more-283"></span></p>
<p>We first wrote about Timothy Bishop and Ellensburg Washington&#8217;s economic battle back late 2006 in an article called &#8220;<strong><a href="http://goldencompass.com/blog/just-try-to-stop-this-downtown-train/" target="_blank">Just Try to Stop This Downtown Train</a></strong>.&#8221; Here&#8217;s how it began:</p>
<blockquote><p><strong><em>Jon Shallert called last week to tell me about the movement to save downtown Ellensburg, Washington. Like a lot of downtowns in rural America, its very existence is threatened by a host of economic factors. Ellensburg is about a two-hour drive from Seattle. That same day New York Senator Charles E. Schumer and New York Mayor Michael R. Bloomberg wrote a Wall Street Journal article about saving downtown New York. It’s somewhere out east. Which effort do you suppose will get more attention?</em></strong></p></blockquote>
<p>We wrote then that Ellensburg rolled up its collective sleeves and got right down to the work of revitalizing its economy. New York, in contrast (and not that surprisingly) hired a consulting firm to study the situation and issue a report.</p>
<h3>So, What&#8217;s Happened Lately?</h3>
<p>Something called the <a href="http://64.233.167.104/search?q=cache:svMfv8aE4bYJ:cted.wa.gov/DesktopModules/CTEDNews/CTEDNewsView.aspx%3FtabID%3D0%26ItemID%3D179%26mid%3D840+%22Downtown+Revitalization+Training+Institute%22&amp;hl=en&amp;ct=clnk&amp;cd=3&amp;gl=us" target="_blank">&#8220;<strong>Downtown Revitalization Training Institute</strong>&#8220;</a> just gave out its 2008 “<strong><a href="http://64.233.167.104/search?q=cache:svMfv8aE4bYJ:cted.wa.gov/DesktopModules/CTEDNews/CTEDNewsView.aspx%3FtabID%3D0%26ItemID%3D179%26mid%3D840+%22Downtown+Revitalization+Training+Institute%22&amp;hl=en&amp;ct=clnk&amp;cd=3&amp;gl=us" target="_blank">Excellence in Downtown Revitalization</a></strong>” awards for all of Washington state. There were 8 awards. Tiny Ellensburg went home with 2 of them.</p>
<p>New York&#8217;s financial district did help to bring you the credit crisis, inflation and stagnating employment, but garnered no awards that we&#8217;re aware of.</p>
<p><a href="http://www.ellensburgdowntown.org/" title="the Ellensburg Downtown Association web site" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2008/06/ellensburg3busystreets-thumb.jpg" style="border: 0px none " alt="ellensburg3busystreets" border="0" height="286" width="375" /></a></p>
<h3>The Downtown Revitalization awards?</h3>
<blockquote><p><strong><em>Outstanding Achievement in Promotion</em></strong><br />
<em>Ellensburg Downtown Association for their “MySpace” page.<br />
</em><em><strong>Best Economic Restructuring Story</strong></em><br />
<em>Ellensburg Downtown Association for their “Brown Bag Business Basics” workshop series.</em></p></blockquote>
<p>You see, Timothy Bishop and the good folks around town have been cooking up ideas again. You could learn from them. Where else do you see anyone mixing a book club and an Internet strategy together?</p>
<p>The <strong><a href="http://www.myspace.com/ellensburgdowntown" target="_blank">Ellensburg MySpace</a></strong> page helped them raise their brand identity with the nearby Central Washington University. And, they used the book club, <strong><a href="http://www.ellensburgdowntown.org/Economic%20Restructuring/Brown%20Bag%20Business%20Basics.htm" target="_blank">Brown Bag Business Basics</a></strong>, to reach out and touch some of the most innovative authors in America &#8211; folks like Mark Sanborn, Chris Anderson and Bill Collier.</p>
<p><a href="http://www.ellensburgdowntown.org/" title="the Ellensburg Downtown Association web site" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2008/06/ellensburg3brownbag-thumb.jpg" style="border: 0px none " alt="ellensburg3brownbag" border="0" height="282" width="369" /></a></p>
<p>Yup, they called or emailed them and often got their attention. Eight of the 12 agreed to do an interview on their <strong><a href="http://www.ontheradio.net/radiostations/kqbefm.aspx" target="_blank">local radio station, KQBE</a></strong>.</p>
<p>For instance, Timothy told us,</p>
<blockquote><p><strong><em>Mark Sanborn (author of</em> <a href="http://www.marksanborn.com/store/The-Fred-Factor-How-Passion-in-Your-Work-and-Life-Can-Turn-the-Ordinary-into-the-Extraordinary-Hardcover-p-16134.html" target="_blank">The Fred Factor</a><em>) was a great interview and inspired great attendance at the review for his book. That caught the attention of CWU faculty who invited him to speak at the University last fall.</em></strong></p></blockquote>
<p>Or, how would you like to interview another bestselling author, Chris Anderson? Bishop&#8217;s book club did just that:</p>
<blockquote><p><strong><em>My personal favorite was Chris Anderson, author of  best seller,</em> <a href="http://www.thelongtail.com/about.html" target="_blank">The Long Tail</a><em>. I was most amazed by how accessible Mr. Anderson was and his willingness to lend his support to our efforts in Ellensburg, Washington &#8212; a little town of just 18,000 people.  For a community of our size to have the editor for</em> <a href="http://www.wired.com/" target="_blank">Wired magazine</a> <em>on our economic restructuring team, even if just for a day, is pretty exciting.</em></strong></p></blockquote>
<p>Now, that&#8217;s what we call networking, Mr. Bishop!</p>
<p>Did all of this activity translate? Duh. It translated to increases in tax revenues, better attended community events and increased connections to the nearby CWU among many other things. But, you&#8217;ll have to call up Timothy and get him to tell you about all those.</p>
<p><a href="http://www.kvnews.com/articles/2008/05/19/news/doc4831df31a8e58736888342.txt" title="Article about Ellensburg" target="_blank"><img src="http://goldencompass.com/blog/wp-content/uploads/2008/06/ellensburg2-thumb.jpg" style="border: 0px none " alt="ellensburg2" border="0" height="240" width="361" /></a></p>
<p>After we wrote that first article about Ellensburg for our blog, Pug Ostling added this comment:</p>
<blockquote><p><strong><em>&#8220;My guess is that offensive coordinator Timothy Bishop and a revved up cadre of downtown activists will have an innovative strategic plan that aims high. The plan will no doubt include lofty, yet achievable goals that can race past basic downtown “survival” on their way to unprecedented success. This is a tough but doable challenge.&#8221;</em></strong></p></blockquote>
<p>Pug concluded his comments with this prediction, &#8220;<strong><em>For what it&#8217;s worth, my money&#8217;s on The Bishop</em></strong>.&#8221;</p>
<p>Bishop to Pawn 4, New York. Check.</p>
<p>Game not yet over, but looks bad for the Big Apple.</p>
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