About a year ago at 6 AM in the morning I shot an email off to the service rep that had processed my order at one of those low-cost online companies. Worth a try, I figured. Before 6:30 AM my phone rang. “Who calls me at this hour of the morning?” I wondered. It was Len from GoDaddy.com. Continue reading →
Entries Tagged 'CRM' ↓
Re-Inventing the Customer Service Experience
March 12th, 2007 — Sales Management, Customer Service, CRM
